Terms of Use

Effective Date: July 27, 2026

Welcome to Urban Flaw. These Terms of Use ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, placing an order, or interacting with any part of our services, you agree to be bound by these Terms. If you do not agree with any provision of these Terms, please discontinue using our website immediately.

Throughout these Terms, "Urban Flaw," "we," "our," and "us" refer to the owners and operators of this online store.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian. You also represent that any information you provide is accurate, complete, and current.

You agree not to use the website for any unlawful purpose or in any way that may interfere with its operation or the experience of other users.

2. Acceptance of Orders

All orders placed through Urban Flaw are subject to acceptance and availability.

We reserve the right to:

• Refuse or cancel any order at our sole discretion.

• Limit the quantity of products purchased.

• Cancel orders suspected of fraud or unauthorized activity.

• Decline orders due to pricing errors or inventory issues.

If your order is canceled after payment has been received, we will issue a refund to the original payment method.

3. Product Information

We strive to display accurate descriptions, images, colors, sizing information, and pricing.

However, we do not guarantee that:

• Product colors will appear exactly the same on every screen.

• Descriptions are free from typographical errors.

• Product availability will always remain current.

• Measurements are perfectly identical across every manufacturing batch.

Minor variations in color, stitching, texture, and sizing may occur and are not considered defects.

4. Pricing

All prices displayed on the website are listed in U.S. Dollars (USD) unless otherwise indicated.

Prices may change without prior notice.

Although we make every effort to ensure pricing accuracy, occasional errors may occur. If an incorrect price is discovered after an order is placed, we reserve the right to cancel the order and issue a full refund.

5. Payments

Payment must be completed before an order is processed.

We accept payment methods made available during checkout through our secure payment providers.

Urban Flaw does not store complete credit card information on its servers.

You represent that you are authorized to use the selected payment method.

6. Shipping

Shipping times provided on the website are estimates only.

Actual delivery times may vary due to:

• Weather conditions

• Customs processing

• Carrier delays

• Public holidays

• Supply chain disruptions

• Incorrect shipping information provided by the customer

Urban Flaw is not responsible for delays that occur after an order has been transferred to the shipping carrier.

Customers are responsible for providing complete and accurate shipping information.

7. Returns and Refunds

Returns are governed by our separate Refund Policy.

Customers generally have 7 days from the date of delivery to request an eligible return.

Returned items must satisfy all eligibility requirements described in the Refund Policy.

Urban Flaw reserves the right to refuse returns that do not comply with those requirements.

8. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

You agree to:

• Keep your password secure.

• Notify us immediately of unauthorized account activity.

• Accept responsibility for all activities occurring under your account.

We reserve the right to suspend or terminate accounts involved in fraudulent or abusive behavior.

9. Prohibited Uses

You agree not to:

• Violate any applicable laws or regulations.

• Attempt unauthorized access to our systems.

• Upload malicious software or harmful code.

• Interfere with website security.

• Copy or reproduce website content without permission.

• Use automated tools to scrape or collect website data.

• Submit false or misleading information.

• Engage in fraudulent transactions.

• Impersonate another individual or business.

Violation of these Terms may result in immediate termination of access and possible legal action.

10. Intellectual Property

All content available on this website, including but not limited to:

• Logos

• Product photographs

• Graphics

• Website design

• Text

• Icons

• Videos

• Layouts

• Branding elements

is the property of Urban Flaw or its licensors and is protected by applicable intellectual property laws.

No content may be copied, distributed, reproduced, modified, or used commercially without prior written permission.

11. Promotional Offers

From time to time, Urban Flaw may offer discounts, coupons, promotional codes, or special offers.

Promotions may:

• Have expiration dates.

• Apply only to selected products.

• Be limited to one use per customer.

• Be modified or discontinued without notice.

Promotional offers have no cash value unless otherwise required by law.

12. Disclaimer of Warranties

The website and all products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Urban Flaw disclaims all warranties, whether express or implied, including but not limited to:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

• Accuracy

• Availability

• Reliability

We do not guarantee uninterrupted access to the website or that it will always be free from errors, viruses, or technical issues.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Urban Flaw shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to:

• Use of the website.

• Inability to access the website.

• Delayed deliveries.

• Product availability.

• Technical interruptions.

• Third-party services.

• Unauthorized access to customer accounts.

Our maximum liability for any claim shall not exceed the amount paid for the applicable order.

14. Indemnification

You agree to indemnify, defend, and hold harmless Urban Flaw, its owners, employees, affiliates, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising out of:

• Your violation of these Terms.

• Your misuse of the website.

• Your violation of applicable laws.

• Your infringement of another party's rights.

15. Third-Party Services

Our website may include links to third-party websites or integrate with third-party services such as payment processors, analytics providers, or shipping companies.

Urban Flaw is not responsible for the content, policies, or practices of these third parties.

Your interactions with third-party services are governed by their own terms and policies.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using the website, you acknowledge that you have read and understood our Privacy Policy.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the website shall be subject to the appropriate courts having jurisdiction over such matters.

18. Changes to These Terms

Urban Flaw reserves the right to modify these Terms at any time.

Updated Terms become effective immediately upon publication unless otherwise stated.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

We encourage customers to review these Terms periodically.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall continue in full force and effect.

20. Contact Information

If you have questions regarding these Terms of Use, please contact us:

Urban Flaw
Email: support@urbanflow.com

We appreciate your trust in Urban Flaw and thank you for choosing us for your fashion needs.